CARS & PARKINGS

Fuel and petrol stations

• What fuel should I put in the vehicle?
• What petrol stations can I fill up at?
• How do I refill the tank?
• What if the car has less than a quarter of a tank of fuel when I pick up the vehicle?
• Do I get a discount or refund if I leave the vehicle with a full tank?

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Electric vehicles

• Features and Prices
• How to charge the car?
• How to use it

Parking and car parks

• Where do I pick-up and drop-off the vehicle?
• What happens if the parking space is occupied when I want to return the car?
• Can I drop the car off in a different place from where I picked it up?
• How do I get in and out of car parks?

Vehicles

• How do I get into my vehicle?
• How do I lock the vehicle at the end of my booking?
• Do I need a card to open the vehicle?

Booking

• Can I extend my booking after I have picked up the vehicle?
• Where are the car keys?
• How can I extend my booking?
• What happens if I need the vehicle for less time after I have booked it?

Contactless cards

• How do I open the vehicle with a contactless card?

Oil levels

• What do I do if the vehicle is low on oil?