Enter your search term here...
Search
English
English
Spanish
Welcome
Login
Register
OnDemand ES customer support
CARS & PARKINGS
CARS & PARKINGS
Everything about the cars & parkings
Fuel and petrol stations
What fuel should I put in the vehicle?
What petrol stations can I fill up at?
How do I refill the tank?
What if the car has less than a quarter of a tank of fuel when I pick up the vehicle?
Do I get a discount or refund if I leave the vehicle with a full tank?
View all (6)
Electric vehicles
Features and Prices
How to charge the car?
How to use it
Parking and car parks
Where do I pick-up and drop-off the vehicle?
What happens if the parking space is occupied when I want to return the car?
Can I drop the car off in a different place from where I picked it up?
How do I get in and out of car parks?
Vehicles
How do I get into my vehicle?
How do I lock the vehicle at the end of my booking?
Do I need a card to open the vehicle?
Booking
Can I extend my booking after I have picked up the vehicle?
Where are the car keys?
How can I extend my booking?
What happens if I need the vehicle for less time after I have booked it?
Contactless cards
How do I open the vehicle with a contactless card?
Oil levels
What do I do if the vehicle is low on oil?