Europcar On Demand's Carsharing service is a ROUNDTRIP service, or what is the same: a circular trip, which also ends where it begins. Therefore, you must always return the car to the same pick-up location.
If you have picked up the car in a car park and the parking space is occupied, you can see if there is another Europcar On Demand space nearby that you can use. If you cannot find any free Europcar On Demand space, leave the car as close as possible to the collection point and send a photo of the space (where the number can be seen) to support.es@ondemand.europcar.com or call us at 912 82 09 15.
If you have picked up the car on the street, using our Zone service, you won't have to return the car exactly at the same point where you picked it up, but within the defined area. Remember to respect the parking regulations to avoid possible penalties for tow truck removal.